1. What are cookies and similar technologies?
Cookies are small text files stored on your device when you visit our website. We also use similar technologies, such as localStorage, to store preferences in your browser.
2. Which cookies do we use?
2.1 Necessary cookies and storage
These cookies and storage are essential for the website to work, login, security, preferences, and abuse prevention. They cannot be disabled through our cookie settings.
| Name | Type | Purpose | Retention |
|---|---|---|---|
| dienstennl-consent | localStorage | Remember your cookie preferences | Until you change preferences or clear browser storage |
| authjs.csrf-token / __Host-authjs.csrf-token | Cookie | Security token for login | Session |
| authjs.session-token / __Secure-authjs.session-token | Cookie | Maintain login session | 30 days |
| authjs.callback-url / __Secure-authjs.callback-url | Cookie | Safe return after login | Session |
| dnlsid | Cookie | Random session rate limiting when contact details are revealed | 30 days |
2.2 Analytics cookies
Google Analytics and Google Tag Manager load only if you consent to analytics or marketing storage. We use them to understand website usage.
| Cookie | Purpose | Retention |
|---|---|---|
| _ga | Google Analytics unique visitor identification | 2 years |
| _ga_* | Google Analytics session tracking | 2 years |
We also use Plausible Analytics for cookieless, aggregated statistics.
2.3 Marketing cookies
We do not currently use marketing cookies. If that changes, we will update this policy and ask for consent.
2.4 External services for forms and checkout
Cloudflare Turnstile may process technical signals on forms to prevent bots and spam. We load Paddle only on payment, offer, or subscription screens where checkout or customer-portal functions are needed. Paddle may use its own cookies or similar technologies in those flows for payment, fraud prevention, tax handling, and session management.
3. Google Consent Mode v2
We use Google Consent Mode v2 to pass your cookie preferences to Google Tag Manager and Google Analytics. Without your consent, we do not load Google Tag Manager.
4. Managing your preferences
You can adjust your cookie preferences at any time through the "Cookie settings" link in the footer.
5. Contact
Questions about our cookie use? Contact support@dienstennl.com.